Wednesday, July 25, 2007

Netflix - most consumer friendly company on Earth?

I just got this email today from Netflix. It reads:

Great news! We're lowering the price of your 1 DVD out at-a-time plan to $8.99 a month plus applicable taxes. Now you can enjoy Netflix for less!

You don't need to do a thing - except pay less.

Netflix lowered my pricing plan by a buck. I didn't even have to switch plans, they've just started charging me a buck less.

I'm pretty sure this is the first time a company has lowered the price of my service with them. Usually they will offer a cheaper plan, and if I'm lucky they'll tell me about it, but I always have to call up to take advantage.

I hope AT&T is taking notes.

2 comments: said...

For what it's worth, Blockbuster was already a dollar cheaper for the 3 at a time plan (without Total Access). They're now dead even, or you can get Total Access for just a buck more.

Beyond the Consumer said...

Ah, thanks for the info! I don't really like Blockbuster though. After they got rid of their late fees, they never had anything in stock. Every trip I made was a waste of time, and after a couple of months the thought of going to a Blockbuster made me cringe.